Due to relocating our shop / office this week, There will be some small delays on getting orders out, We will endevour to get them out ASAP.

We appreciate your suport and understading during this time. This was out of the blue, We have worked as fast as we can to get the new shop up and running.

We do apologise for any inconvenience this may cause, Please understand Stacey & Emma are working around the clock to get all orders out as fast as they can, Whilst doing all renovations themselves, Everything should be back to normal by end of the week!

Thank you for your continued support. 


I have a Voucher/ Coupon/ Discount code, How do i use it?

Pop your code into the coupon box on the Shopping Cart page then hit Apply Coupon. Your discount should now show in your cart. 


If you have any issues using your code, Please let us know!

What Payment methods do you accept?

Orders are taken in NZ Dollars. We have four options that you may pay by. 

Credit/Debit Card

 - If you wish to pay by credit/debit card, you will be directed to a secure paypal site. 

Internet Banking/Manual Deposit

 - You will receive our account details after your order has been placed.You can pay online or at any ANZ branch We give you 1 week to pay, if you do not pay in that time we will cancel your order. If payment is received after 1 week and the order has been cancelled, no refund will be given. Do not place an order if you do not intend to pay straight away.

Swipe Hq 

- Secure Payment platform for debit / Credit cards

Cash on Pick up

- You have the option to pay cash on pick up at our Invercargill store , We do require pick up's within 2 days of purchase. Please email to arrange a sutiable pick up time.

What is your return policy?

Due to the nature of the products sold we have a ZERO returns policy for change of mind or incorrect product sizing etc of body jewellery.
If the product  you have purchased is faulty (All items are checked before they leave),  it will be replaced or an online credit will be given. Please message us if you need to return a faulty product.


Hair dye

The item I ordered was faulty or didn't work as intended
Please courier the item back to Glamore  for testing. If we confirm that the item is faulty it will be replaced and a refund will be provided for returning the item to us (please retain courier receipt). A refund may also be offered in some circumstances.

What are your shipping costs / Methods?

NZ Shipping

Courier Post non signature ,1 working day,Costs NZ$4.80

Courier Post signature required ,1 working day,Costs NZ$5.50

Rural RD non signature,2 - 5 working days,Costs NZ$8.00

Rural RD signature required ,2 - 5 working days,Costs NZ$9.00 

FREE shipping on orders over $50

Please allow 1-3 business days for processing (We try our best to make it 1 business day). Please remember I also run / operate our brick & mortar store on my own

Can I pick up my order?

You sure can, We’ll email you once processed and ready to be collected .


How long will it take to receive my purchase?

If paying by CreditCard / Swipe / Paypal, your payment is received straight away and we can post with the next orders, cut off for the days orders is 12pm

If paying by Internet Banking, we post the day payment clears. We post orders Tuesday- Friday.You will be sent a tracking number once sent where applicable.


Once posted it can take 1-3 (5 for Rural) business days for your order to arrive. If your order has not arrived 5 business days after we confirmed posting, please email us to let us know.

Orders will usually be shipped within 2 working days - Busier times can take longer :)

Please remember the postman doesn't work on weekends and public holidays, but we will always get your order out to you as soon as possible.


I think my parcel might be lost, What do I do?

We are fortunate that we don't get many lost parcels. What we can do about it depends on what was in your parcel and how it was sent. 

If your parcel was sent via Courier, then we can contact them to see if they can locate it. If they can't then we will put in a claim with them and replace your items(where possible) or offer store credit. 

NZ Post - Standard Post, PO Box Tracked or International Shipping

Jewellery items sent by NZ Post are unable to be insured, so we can't replace/resend if lost. 

Do you ship internationally?

No sorry we dont offer this service at the moment. Although if there is something you are really after please email us, As we maybe able to help you out!

I made a mistake with my order, What should I do?

Please send an email to info@glamore.co.nz so we can try our best to sort it.

Do you have everything in stock?

Yes! We sure do!

Pay By LayBuy Now at Glamore 


Laybuy lets you receive your purchase now and spread the total cost over 6 weekly automatic payments. Interest Free.



  1. Simply select Pay by Laybuy at checkout.
  2. Returning customers only need to confirm the order to complete the purchase.
  3. New customers can sign up at checkout and start using Laybuy today.
  4. Your order is processed immediately and your payment schedule is established.
  5. Only a sixth is due today and the rest is split over 5 weekly automatic payments on the day of the original purchase.

Does your free shipping include rural?

Yes it does!

What happens if a item is damaged Items in shipping?

All damage claims need to be made within 5 days of recieving a couriered product, So we can start the claim process with the courier, 


Glamore is not responsible | liable for any allergic reactions | reactions experienced when wearing our products. It is up to you as the customer to know what materials you can wear, As all our valued customers are different and all have different requirements. This is why we try our best to  supply a wide range of materials and designs to suit everybody's needs.